Toronto Construction FAQ

This page covers frequently asked questions in regards to our services and the questions that most customers have asked us over the years. If you don’t see the answer you are looking for, please contact us directly and we will address your issues personally.

How close do you stay to time lines and budgets? (Do we do this?)

The budget and a reasonable time frame are stated in the contract, which is signed by all parties with copies provided before the start of any project.

How are payments made, and when are they made? (what sort of contract do we provide to our clients)

These terms are broken down in the contract based on progress with a completion date included. Once the work is completed to a pre-determined point, a pre-determined payment is made, with final payment due upon completion.

How many of your customers come from repeat business, or from referrals from existing or previous customers?

We are proud to say we have a loyal client base and majority of our clients come to us or are referred to us from clients we have performed for in the past.

What about permits?

Depending on your location and what scope of work is being done, a permit might be required. If a permit is required for your project, we will obtain the permit, handle all inspections, make sure everything is built to code, and that the project and process satisfies all requirements.

What should I be asking my contractor?

A few key questions you should ask:

• • How long have you been in business?
• • Have you ever done a project like this one, if so tell me about it?
• • Do you have insurance?
• • Who does the work; you, your employees, or is the project completely done by sub-contractors?

What is a change order?

A change order is a written statement signed by the customer authorizing the contractor to do additional work not included in the original contract. The change order should be signed before the additional work is started, but often it is not in order to keep the project moving. The amount specified is due when the project is completed. A change order also may be written when a contractor comes across any unforeseen damage or problem.